Credit Card

I experience several unpleasant experiences with credit card company lately. First of all, I applied for MayBank American Express credit card amid father’s request weeks ago but they gave me a Visa Credit card instead without notifying me earlier, wasting my petrol and time to claim a card that I never requested. I have informed them to cancel the card, however, am not sure if they have acted on it. Secondly, AmBank Credit Card Computer Telephone system calls me today telling me I haven’t been paying my credit card (sum of RM 5k) since last year. I have to say that I am duly impressed as this is the first time I receive a phone call from a computer system. However, since I never possess an AmBank Credit Card, I have no idea why this ‘high-technology’ system can dial the wrong number. Such a shame.



Have you receive calls from 'high-tech' computer system that made an error?